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Managing a Know-It-All

Hi everybody, I’m Mike Staver. This is Mondays with Mike, a weekly video series where I answer questions from people just like you. Here’s this week’s question:

I’m in a group mastermind where we get together and talk about our businesses. There’s a person in the group who’s a blowhard and a know-it-all. His heart is in the right place but he stirs up trouble all the time. He’s a bit like managing a kindergartner. He’s very smart and we don’t want to kick him out but we need some counsel on how to manage him.

Every group has at least one blowhard know-it-all. EVERY group. The way you manage it is by structure. Structure the group in such a way that it’s time limited. And if this blowhard goes overtime, then you stop them in their tracks. “I’m sorry but your time is up.” And STOP them. Now usually they’re going to say they need more time, but they don’t get more time. So you set up the mastermind in general with really good structure.

Number two thing that you do is that you create an opportunity to ask that person more vulnerable and intimate questions. So let’s say that a question comes up and I ask a question like “Man, I’m really struggling with payables or receivables in my business.” And my mastermind starts sharing with me and the blowhard starts lecturing. Then I would turn to that person and go “I’d like to hear about a time where you made a really bad mistake and how you fixed it.” Put it back on them and get them to be more vulnerable and ask better questions. If you do that you’re going to be much much more successful.

Hope that’s helpful, until next time, take care.

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