Hi everybody, this is Mondays with Mike, a weekly video series where I answer questions from people just like you.

What are the three things we can do to have a positive impact in escalating times? Talk less, listen more, don’t judge?

Yeah! You’ve obviously seen my webinars, maybe been coached by me… you answered your own question! Talk less, listen more, don’t judge! That’s it.

Listen, I will just tell you, jokes aside, we ALL need to learn to talk less, listen more, and not judge. I mean, I don’t know if there’s ever been a time in my 59 years on Earth where I’ve seen people talk more, listen less, and judge more unfairly than what’s happening right now. And it’s happening with everybody.

If you’re sitting there going “Yeah, that’s true!” then you’re probably being judgemental about people who are judgemental. Judging the judgers!

So here’s what I want you to do. I want you to get clear that we need to *close the piehole*. We need to be quiet, we need to listen more and ask more questions. I have pretty strong opinions, as you can probably tell, but I can tell you in times of escalation I do my best to listen. There are times where I am listening to someone and it escalates, and I literally put my hand on my mouth to remind myself to shut up. It is easy, our brains are very quick, to speak too soon.

What you do is you listen more, talk less, and don’t judge! Because if you don’t listen, which means asking questions and being legitimately curious, you’re going to miss details. I’m speaking from experience, you’re going to make a fool of yourself someday. You’re going to come out with a statement or a comment that’s not true, that you think is true because it’s your opinion. And I will tell you that now is the time. Join the movement of asking more questions, listening more, and not judging.

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