Episode Summary:
In this episode of Mondays with Mike, Mike Staver answers the question, “How do you manage a team member who’s brilliant but drives everybody crazy?” He advises establishing team operating principles to set behavioral expectations. If the disruptive behavior continues, the manager needs to address it directly, focusing on specific behaviors rather than general accusations. He provides an example of addressing a team member’s interrupting behavior by tracking instances and providing feedback.
Key Takeaways:
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- Establish team operating principles to define expected behavior.
- Address disruptive behavior directly, focusing on specific actions.
- Provide concrete feedback and track behavior to facilitate change.
Notable Quotes:
- “How do you manage a team member who’s brilliant but drives everybody crazy? Well, the first thing that you do is that you make sure that that team member’s behavior is in check.”
- “You don’t wanna say, hey, you’re driving people crazy. You wanna point out the specific behaviors that need to change.”
- “So you’ve got to build the framework of the operating guidelines or principles. And then if the crazy making doesn’t stop, be behaviorally focused, not outcome focused.”
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