Episode Summary
In this episode of Mondays with Mike, Mike Staver addresses the common problem of an employee who is capable but consistently underperforming. He suggests that this issue often stems from a lack of clarity regarding what high performance truly entails from the employee’s perspective. Mike advises evaluating whether the employee understands the expected standard, ensuring they have adequate resources to meet that standard, and confirming they have the necessary authority and clarity of responsibility. He emphasizes that many underperformance issues can be resolved upfront through clear communication and proper resource allocation, rather than resorting directly to performance conversations.
Key Takeaways
- Underperformance often stems from an employee’s lack of clarity about what constitutes high performance.
- Ensure employees have the necessary resources to achieve the desired performance standards.
- Grant employees the appropriate authority and clarify their responsibilities to execute their tasks effectively.
Notable Quotes
- “If they keep underperforming, one of two things is likely. Either number one, they have lack of clarity about what high performance looks like.”
- “Most of the time, high performance issues can be dealt with on the front end through clarity and adequate resource management.”
- “What is high performance to you might not be high performance to me.”
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