What to Say When Your Team Doesn’t Listen

 

Episode Summary

In this episode of Mondays with Mike, Mike Staver addresses a common leader’s frustration: “My team just doesn’t listen.” He explains that often, the issue isn’t a lack of listening, but a lack of clarity in communication. Mike advises leaders to emphasize and expand on what they are saying, then verify that the message has been clearly received by their team. He stresses that execution is the ultimate indicator of effective listening and understanding.

Key Takeaways

  • Effective communication hinges on ensuring what you say is heard effectively and clearly by your team.
  • Leaders should validate and restate their message to achieve clarity between themselves and their team members.
  • Execution of tasks is the clearest sign that your team has truly listened and understood your instructions.

Notable Quotes

  1. “Maybe it’s a point of clarity. Maybe you need to validate and restate what you’re saying so that you get clarity between both of you.”
  2. “One of the fundamental drivers of really good communication is making sure that what you said was heard effectively and heard clearly.”
  3. “Execution is always the indicator of whether or not you’re being heard.”

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