Increasing Accountability


Hi, everybody. I’m Mike Staver. This is Mondays with Mike, a weekly video series where I answer questions from people just like you. Here’s this week’s question.

“We are looking to increase accountability without it appearing punitive or heavy handed. Any thoughts?”

The first thought is don’t treat accountability like punishment, right? Because a lot of people in organizations say we need to have more accountability like somehow they’re going to be meaner or somehow they’re going to be more harsh. So that’s the first thing.

Look at accountability is a benefit of employment and that’ll help you not feel punitive. Make sure you’re clear on the front end about what the deliverable is. So if me and Marty were working for our production company here and we’re asked to produce a video for a client by Friday, we need the shoot done, and then we need the edits done by another day. That’s very clear, we know exactly what we have to do. But if our boss tells us this client needs this video shot and edited and never tells us by when and what are the deadlines, that kind of thing, it isn’t fair of our boss to hold us accountable for that.

So I think clarity is the big thing, and by that I mean clarity as to outcome, deadline, timelines, those kinds of things, so that people really, really get it.

I hope that’s helpful, take care.

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