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How do you deal with angry and hostile people?

Laura and I were recently pulled over by a police officer while out riding our motorcycle. It was a beautiful Sunday and we had a great day. On our way home, about a block from home, there is a four way stop. I came to a complete stop but did not put my feet down…

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Are you consistently connected?

On a hill overlooking the ocean in Otsuchi Town in northeastern Japan is a phone booth known as the “Telephone of the Wind”. It is connected to nowhere, but people come to “call” family members lost during the tsunami of the 2011 Great East Japan Earthquake. Many visit the phone booth including a mother and…

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Are you polite?

If you can’t say something nice then don’t say anything. It’s not what you say it’s how you say it. Once you’ve said it you can’t take it back. You can disagree without being disagreeable and on and on it goes. There are many, many clichés. Many wise words of counsel speaking to the need…

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What energy do you create around you?

As I write this, I am on a plane flying to Chicago. The reason I am going there is to do the first phase of a three phase series on leading. This first phase, or pillar as we call it, is about culture and how culture drives results. At the core of that is a…

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How are your relationships?

Relationships matter. All relationships matter. While many overuse the term it is a fact that they matter all the time. Most importantly who you are in relationships with and then how you RELATE to them. The primary issue facing relationships today is focus. Focus of time and energy has a direct and lasting impact on…

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Are you hesitant to make a change?

This morning I read a quote: “That which we settle for takes up space for what we really want in life.” Pretty powerful, right? When we resist change, it is usually because of fear. Fear and anxiety are ALWAYS created because our minds create a scary story about ‘THE FUTURE’. Contrary to popular opinion, we…

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How do you deal with change?

Many have said, “Change is difficult.” Here is something I want everyone to remember: Change is NOT difficult…unless and until we equate change with something dangerous or bad. Once your mind is convinced that it is going to be bad or dangerous, your brain literally triggers an alarm that causes you to repel the thought…

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How do you make sense of the senseless?

I waited a long time this month to write this newsletter. I was very ambivalent about what to share with you. Now I am clear. I found myself watching the Today show this morning with shock and sadness as student after student recalled the tragic events on the Virginia Tech campus. Reggie, my business partner,…

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