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Build Culture · Develop Your People · Grow Your Business
Can you admit when you are wrong or don’t know what you are doing?
I had an issue with my new laptop. I accessed the Dell customer service chat feature only to be told 10 minutes into the chat that my problem had to be handled by a live person and should only take 10 minutes. I called. I was rerouted to the Philippines. The gentleman was nice and…
How effective are you at handling change?
“Change is difficult” may be one of the biggest lies people buy. If you won 100 million dollars in the lottery, your life would probably change, and you probably wouldn’t find that change difficult. Change is only difficult when you believe that the change is going to produce negative or undesirable results. “People are afraid…
Have you ever gotten really good bad news?
2014 was (to put it mildly) a very difficult year. Then, in January 2015, I got a call sharing some bad news. It struck me how relieved I was to hear this bad news. When I thought about why I felt so relieved I realized that, compared to the news I actually expected and was…
Are you kidding me?
If you have been reading this blog for any time at all, you know I think that a constant need to feel comfortable limits our potential and the results we create. Every major or minor accomplishment that has meant anything to you in your life has required that you work through discomfort. Yet for some…
Are you playing to win or playing not to lose?
In many ways, we have let the pendulum swing too far in the “can’t we all get along” direction. While I think it’s a good idea to look out for each other and to live in alignment with our values I think it’s not a good idea to play things too conservatively. The papers this…
Are you optimistic?
Recently I was giving Harrison feedback (the predictive selection and development assessment I use). I shared the feedback with the client that their Harrison indicated they had a tendency toward optimism. They said, “I think that’s true, I am usually positive and happy.” There are many who believe positive and happy is optimistic. While optimists…
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MONDAYS WITH MIKE
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MONDAYS WITH MIKE POST ARCHIVE
What to do When a Team Member Constantly Plays the Victim
” allowfullscreen=”allowfullscreen”> Episode Summary In this week’s episode, Mike Staver addresses a question from a listener frustrated by a team member who is constantly “playing the victim.” Mike acknowledges that without the full context, it’s important to consider whether the person may genuinely have reasons to feel victimized—such as being picked on or lacking…
What to do When Your Top Performer Loses Initiative
” allowfullscreen=”allowfullscreen”> Episode Summary In this week’s episode, Mike Staver responds to a viewer concerned about a top performer who has suddenly stopped showing initiative. Mike’s approach as a coach is to diagnose what triggered the change in behavior. He notes that a loss of motivation can often be the culprit—sometimes top achievers lose…
Why You’re Not Getting Results and What to Do About It
” allowfullscreen=”allowfullscreen”> Episode Summary In this week’s episode, Mike answers a question from a viewer who feels like they are doing “all the things” but are not seeing results. Mike directly challenges this premise, stating that if you’re not getting results, you’re simply not doing all the things. He explains that the phrase “I’ve…
How to Clarify Goals Using the SMART Framework
Episode Summary In this episode of Mondays with Mike, a viewer asks for a good way to clarify someone’s goals. Mike introduces the well-known and effective SMART goals framework. He breaks down each letter of the acronym: Specific, Measurable, Actionable (or Achievable), Relevant, and Time-bound. To illustrate the concept, Mike uses the example…
What to Do When You Lack Confidence in Leading
Episode Summary In this episode of Mondays with Mike, a viewer asks a fundamental question about leadership: what if I don’t feel confident enough to lead other people? Mike’s answer is both direct and reassuring: confidence comes after the behavior, not before it. He explains that you will never feel confident until you…
How to Challenge Someone Who Shuts Down
Episode Summary In this week’s episode, Mike Staver tackles a viewer question about how to coach a person who shuts down every time they are challenged. Mike advises that the first step is to take a “fearless self-inventory” and evaluate your own challenging style. He explains that being too harsh or direct can…
Supportive vs Directive Coaching
Episode Summary In this episode of Mondays with Mike, Mike Staver explains how leaders can discern when to be supportive and when to be directive in their coaching. He clarifies that directive coaching involves teaching, telling, and guiding, while supportive coaching is more collaborative. The key is to evaluate what the individual is…
Team Members Who Clash With Others
Episode Summary In this episode of Mondays with Mike, Mike Staver addresses how to coach a team member who is clashing with others. He begins by emphasizing the importance of working on relationships and cultural dynamics as much as on work dynamics. Leaders should foster good relationships through socializations and team meetings where…
Employees Missing Deadlines
Episode Summary In this episode of Mondays with Mike, Mike Staver addresses a common management challenge: an employee consistently missing deadlines despite claiming they’re doing their best. Mike suggests starting by re-emphasizing the deadline and ensuring the manager was clear about expectations. He then advises discussing the downstream importance of meeting deadlines and…
Change Management
Episode Summary In this episode of Mondays with Mike, Mike Staver tackles the challenge of coaching individuals who resist change. He debunks the myth that people inherently resist change, asserting instead that people resist change when they don’t perceive a personal benefit. Mike advises painting a clear picture of how the change will…
Working Harder Than Your Team
Episode Summary In this episode of Mondays with Mike, Mike Staver addresses a common concern from managers: feeling like they work harder than their team. He explains that it’s often normal for leaders and owners to work harder due to higher responsibilities for driving strategic results. Mike emphasizes that while working harder might…
How to Stop Procrastinating on Important Work
Episode Summary In this episode of Mondays with Mike, Mike Staver addresses the pervasive issue of procrastinating on important work. He suggests that procrastination often stems from deeper concerns, such as fear of failure or perceived lack of resources. Mike, acting as the viewer’s coach, would first ask what they believe is at…